Why my outlook is not sending emails?

Sometimes, even though it seems like Outlook should be able to send an email message, there are issues like outlook emails stuck in outbox that prevent it from doing so. Fortunately, you can use the troubleshooting steps below to fix this problem yourself. For best results, work through the steps one at a time until your issue has been resolved or you've found the solution that works best for you.

Turn Off Automatic Updates

Your Outlook may not be sending emails because you have automatic updates. The Outlook may close unexpectedly when updates are installed, preventing it from sending or receiving emails. 

To turn off automatic updates, 

  • go to File > Options > Advanced. Under the Automatic Updates heading, uncheck the box next to Check for updates.

Uninstall Previous Versions of Outlook

If you're having trouble with Outlook, one thing you can try is uninstalling any previous versions of the program. This is because older versions can sometimes conflict with the new ones and cause problems. 

To do this, 

  • go to Control Panel > Programs and Features, and then find Outlook in the list of installed programs.

  • Right-click on it and select Uninstall. 

  • Follow the prompts to finish uninstalling Outlook, and then 

  • Restart your computer. 

  • Try opening Outlook again and see if it works now.

Turn Off SmartScreen Filter

If you're using Outlook 2016 or 2013, 

The SmartScreen filter might be why your email isn't going through. To turn it off, 

  • Go to the File tab and select Options. 

  • Select Trust Center and then 

  • Click on the button that says Turn off SmartScreen Filter.

If you're using Outlook 2010, 

  • Go to Tools and then click on Options. 

  • Click on Junk E-mail Protection and 

  • Uncheck Use Microsoft Office Junk Email Filter. 

  • Click OK.

  • Restart Outlook to have these changes take effect.

Change Email Sending Settings

Sometimes, your Outlook isn't sending emails because of a simple setting. 

To change your email sending settings, Open Outlook and 

  • Go to File > Account Settings > Account Settings. 

  • From there, select the Change button next to your email account. 

  • Go to the More Settings tab in the new window that pops up. 

  • Under the Outgoing Server section, 

  • Ensure the My outgoing server (SMTP) requires authentication box is checked.

Update Your Antivirus Software

If you're using Microsoft Outlook and you're not receiving emails or facing issues with outlook emails stuck in outbox, you should first update your antivirus software. This is because email viruses are a common problem, and they can often prevent Outlook from functioning correctly. Once you've updated your antivirus software, restart Outlook and see if it starts working again.

Change Outlook's Security Settings

Your Outlook may not be sending emails because of its security settings. To change these settings, open Outlook and go to File > Account Settings > double click on your account > More Settings > Security. From here, you can change the settings to allow less secure apps access to your account.

Check Your Virus Scanner Is Up To Date

One potential reason your Outlook isn't sending emails is that your virus scanner is outdated. If you're using an outdated version of a virus scanner, it might not be able to properly scan incoming and outgoing emails for threats. To check if your virus scanner is up to date, open the program and look for an update option.

There should also be a link on the homepage that will take you to the website, where free updates are available. Just click on this link and download the latest version of your antivirus software so that it can catch all potential threats in time. This update will help you fix the issue of Outlook not connecting to the server.

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